Shipping Policy
Last updated: July 30, 2026
Quick Summary: Free shipping on orders over $75. Standard delivery 10-20 business days, express 5-10 business days. Customs duties may apply.
1. Processing Time
- In-stock items: 1-3 business days
- Custom-made costumes: 7-20 business days (varies by complexity; see product page for estimate)
- Orders are processed Monday-Friday, excluding holidays. Orders placed on weekends ship the next business day.
2. Shipping Methods & Delivery Times
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 10-20 business days | Free (orders over $75) / $9.99 |
| Express Shipping | 5-10 business days | $24.99 |
| DHL / FedEx Priority | 3-7 business days | $39.99 |
* Delivery times are estimates and do not include processing time or customs clearance delays.
3. Shipping Destinations
We ship worldwide to over 200 countries and regions. If your country is not available at checkout, please contact us at support@wearcosmostyle.com.
4. Customs, Duties & Taxes
- The recipient is responsible for any customs duties, import taxes, or fees imposed by the destination country.
- These charges are separate from our product price and shipping cost.
- We recommend checking with your local customs office for applicable rates.
- We declare the actual order value on customs forms. We cannot mark items as “gift” or under-declare values.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package on the carrier's website. Tracking may take 24-48 hours to update after shipment.
6. Lost or Delayed Packages
- If tracking shows delivered but you haven't received your package, check with neighbors and your local post office first.
- Contact us within 7 days of the projected delivery date if your package is lost.
- We are not responsible for delays caused by customs, weather, or carrier issues, but we will assist in tracking and resolving the situation.
- Shipping delays during peak seasons (Halloween, Comic-Con, holidays) are common; please order early.
7. Wrong Address
Please verify your shipping address before placing an order. If an incorrect address is provided and the package is returned to us, the customer is responsible for re-shipping costs. If the package is delivered to the wrong address due to our error, we will resend at no charge.
8. Contact
Shipping questions? Email support@wearcosmostyle.com.